End-to-End IT Support
Managed
Services
Outsource your Microsoft infrastructure management with our comprehensive managed services. We handle system monitoring, security patches, and performance optimization.
Comprehensive managed services portfolio
System Assessment
Comprehensive evaluation of your Microsoft infrastructure to identify optimization opportunities, security gaps, and performance bottlenecks.
SLA Management
Define and monitor service level agreements to ensure consistent performance, availability, and response times for your critical systems.
System Optimization
Continuous improvement of your Microsoft solutions through performance tuning, resource optimization, and best practice implementation.
Proactive Monitoring
24/7 monitoring and alerting to detect and resolve issues before they impact your business operations and user experience.
Maintenance & Updates
Regular maintenance schedules, security patches, and system updates to keep your Microsoft environment current and secure.
Incident Management
Rapid response and resolution of technical issues with structured escalation procedures and comprehensive documentation.
Complete IT Management
Professional support for your Microsoft infrastructure
Microsoft Managed Services
Comprehensive managed services for your entire Microsoft ecosystem including Dynamics 365, Microsoft 365, Azure, and Power Platform.
- 24/7 system monitoring and support
- Proactive issue detection and resolution
- Regular health checks and reporting
- Security patch management
- Performance optimization
- Backup and disaster recovery
Choose Your Support Level
Flexible support tiers to match your needs
Essential Support
Core managed services for small teams
- Business hours support (9 AM - 5 PM)
- Email and phone support
- Monthly system health reports
- Security patch management
- Response time: 4 hours
Professional Support
Enhanced support for growing businesses
- Extended hours support (7 AM - 9 PM)
- Priority phone and email support
- Weekly system monitoring
- Proactive issue detection
- Performance optimization
- Response time: 2 hours
Enterprise Support
Complete 24/7 managed services
- 24/7/365 support coverage
- Dedicated support team
- Real-time monitoring and alerting
- Quarterly business reviews
- Disaster recovery planning
- Response time: 1 hour
- Named technical account manager