Microsoft Dynamics 365 Business Applications

The new era of AI-powered business. Adapt and innovate with intelligent CRM and ERP business applications for Finance, Supply Chain & Customer Experience.

Integrated ERP & CRM

Unified finance, operations, and customer experience platform

AI-Powered Insights

Intelligent automation and predictive analytics across business processes

End-to-End Solutions

Complete business transformation from finance to customer service

Microsoft Dynamics 365 Business Applications

Transform your business operations

Comprehensive business solutions for every industry

Finance & Operations

Streamline financial processes with intelligent automation, real-time reporting, and advanced analytics for better decision making.

Customer Experience

Deliver exceptional customer service with unified customer data, AI-powered insights, and omnichannel engagement.

Supply Chain Management

Optimize inventory, logistics, and procurement with end-to-end visibility and intelligent supply chain automation.

Commerce Solutions

Create seamless shopping experiences across all channels with unified commerce platform and personalized customer journeys.

Project Operations

Manage projects from planning to delivery with integrated resource management, time tracking, and financial controls.

Field Service

Optimize field operations with intelligent scheduling, mobile workforce management, and IoT integration for predictive maintenance.

DYNAMICS 365 FINANCE

Transform Your Financial Operations

Modernize your financial management with AI-powered automation and real-time insights that drive smarter business decisions.

Unified Financial Management

Consolidate financial operations across multiple entities and currencies with real-time visibility

Intelligent Automation

Automate routine financial tasks and approval workflows to increase efficiency and reduce errors

Advanced Analytics

Gain actionable insights with embedded BI and predictive analytics powered by AI

SUPPLY CHAIN MANAGEMENT

Build Resilient Supply Chains

Transform your supply chain with intelligent automation, predictive insights, and real-time visibility. Optimize operations from planning to fulfillment with AI-driven recommendations and IoT integration.

Inventory Optimization

Reduce costs with intelligent inventory management and demand forecasting

Manufacturing

Streamline production with IoT-enabled smart manufacturing

Asset Management

Maximize asset performance with predictive maintenance

Warehouse Operations

Optimize warehouse efficiency with advanced automation

CUSTOMER ENGAGEMENT

Transform Customer Experiences

Deliver personalized experiences across sales, marketing, and customer service with AI-driven insights and unified customer data.

Dynamics 365 Sales

Build relationships, take action based on insights, and close deals faster with AI-powered sales automation and predictive analytics.

✓ Sales acceleration
✓ Relationship intelligence
✓ Mobile productivity

Dynamics 365 Marketing

Create personalized customer journeys across all touchpoints and drive business growth with intelligent marketing automation.

✓ Journey orchestration
✓ Event management
✓ Lead scoring

Customer Service

Deliver effortless service experiences with omnichannel engagement, AI-powered support, and self-service capabilities.

✓ Omnichannel support
✓ AI-driven insights
✓ Knowledge management

POWER PLATFORM

Extend Business Applications

Amplify the value of Dynamics 365 with Microsoft Power Platform. Build custom apps, automate workflows, analyze data, and create intelligent chatbots—all with low-code tools.

Power BI

Interactive visualizations

Power Apps

Custom applications

Power Automate

Workflow automation

Virtual Agents

Intelligent chatbots